Graffino

“I guarantee they will be able to deliver what you’re looking for.” BACKGROUND Introduce your business and what you do there. I am a marketing manager for a food supply company; we provide fresh produce to restaurants. OPPORTUNITY / CHALLENGE What challenge were you trying to address with Graffino? We’ve hired Graffino for website development. SOLUTION What was the scope of their involvement? We use Graffino for all website development services; they are also responsible for maintenance. What is the team composition? We work with Daniel (Full Stack Developer), Roxana (Frontend Developer), and the co-founders of Graffino. How did you come to work with Graffino? I had worked with Graffino previously. They’d done a great job before, so we decided to work with them again. What is the status of this engagement? We started working together in January 2020, and the engagement is ongoing. RESULTS & FEEDBACK What evidence can you share that demonstrates the impact of the engagement? Since engaging with Graffino, the look of our website has improved, and it performs much better. Graffino’s team has great recommendations and is on top of maintenance. We’ve also seen increases in website traffic, and our analytics have gone up. How did Graffino perform from a project management standpoint? Graffino has excellent project management across the board. Our project manager is fantastic and always ensures everything is delivered on time. What did you find most impressive about them? We can’t recommend them highly enough; we think they’re all brilliant. Everyone we work with supplies value, and they’re wonderful to collaborate with. We’ve recommended them to many people because our partnership has been so successful. Are there any areas they could improve? There’s nothing we can come up with. Do you have any advice for potential customers? Be clear on the brief and let them in on your goals. I guarantee they will be able to deliver what you’re looking for as long as you’re clear.

The Review "What I liked most about our way of working was that Graffino was setting realistic expectations." Date Dec 26, 2024 Feedback Summary Graffino successfully delivered the web app, meeting the client's expectations. The team showcased impressive professionalism to understand business needs and technology requirements. Graffino communicated via weekly meetings and met each sprint's deliverables, setting realistic expectations. The Reviewer Co-Founder, Prezent Liviu Stingu Research Bucharest, Romania 1-10 Employees Review type Online Review The Project Custom Software Development UX/UI Design Web Development $10,000 to $49,999 Project length May - July 2024 Project Summary Graffino designed and developed a web app for a research company. The team created the app's data model and developed its features, including a notification engine and analytics integration. Full Review BACKGROUND Please describe your company and position. I am the Co-Founder of Prezent Describe what your company does in a single sentence. We help people better understan and manage their daily stress levels OPPORTUNITY / CHALLENGE What specific goals or objectives did you hire Graffino to accomplish? Build our MVP as a Progressive Web App SOLUTION How did you find Graffino? Online Search Referral Why did you select Graffino over others? High ratings Pricing fit our budget Good value for cost Company values aligned How many teammates from Graffino were assigned to this project? 2-5 Employees Describe the scope of work in detail. Please include a summary of key deliverables. Scope of Work: 1) Development 1.1 Create the data model based on our business model 1.2 Progressive Web App Development based on our requirements - Easy input and capture of user daily feelings​ - Analytics to visualize stress data from day one and over time + In depth report and recommendations to regulate their stress​ - Sign in/log-in/reset password, Onboarding screens, T&C & GDPR ​ - Notification engine​ - Feedback mechanism​ - Subscription monetization mechanism​ - Analytics integration​ - Contact us functionality​ 2) Design 2.1 Design the UX and UI elements of the Progressive Web App 3) Testing and Bug Fixing RESULTS & FEEDBACK What were the measurable outcomes from the project that demonstrate progress or success? The delivery of the Progressive Web App was the main measurable outcome for us. We were both aligning on bi-weekly project progress following the scope of work Describe their project management. Did they deliver items on time? How did they respond to your needs? After we had a project kick-off where we presented all the details about our project and amitions, Graffino drafted a project development plan based on sprints. Each sprint had clear deliverables that we both agree to follow. Each week we had a meeting to review the progress of the sprint + review and adjust (if needed) the next week sprint. The communication was great between us and it was easy to take decisions on the go. What I liked most about our way of working was that Graffino was setting realistic expectations to us in terms of time of development in the available budget we had allocated. What was your primary form of communication with Graffino? In-Person Meeting Virtual Meeting Email or Messaging App What did you find most impressive or unique about this company? They are a one-stop-shop with a lot of in-house expertize on different technologies and topics. They Project Management approach helped us to transform our ideas into concrete digital products. They are professionals with great understanding of both business needs and technology reequirements. Are there any areas for improvement or something Graffino could have done differently? N/A

BACKGROUND Please describe your company and your position there. I'm a content marketing strategist. I educate people through long-form content and high-quality articles on a variety of topics related to marketing, social media, and online advertising. OPPORTUNITY / CHALLENGE For what projects/services did your company hire Graffino? I wanted to create a website where people could easily find my content and connect with me. It was difficult to create a personalized website that allowed for the freedom to create a landing page that would convert readers into subscribers. I hired Graffino to develop my new website. What were your goals for this project? My goal was to create a personalized WordPress blog. I needed a flexible and professional development team that could make custom integrations. SOLUTION How did you select this vendor? The deciding factor in my decision to work with Graffino was their professionalism. When I discussed my website with Zeno (Co-Founder, Graffino), he clearly understood my needs, which was what I was looking for. Describe the project in detail. They developed, configured, and integrated my WordPress dashboard solution. We had a web designer start the project by creating wireframes which were sent to the Graffino team. The functional version was ready in a few weeks. Honestly, it would have been completed faster, but I was not able to answer all of their questions quickly enough, which delayed the development. What was the team composition? The project team had four people, but every individual had their responsibility. I mostly talked with the account manager, who created a workflow scenario to help me understand the work going on behind the scenes. RESULTS & FEEDBACK What outcomes or results can you share that demonstrate progress and/or success? After Graffino finished the website, we asked them to continue helping us with maintenance work. How effective was the project management? The project management was very good. Every 2 or 3 days, I received feedback on how the website was going, what they needed, what should I think about creating, etc. We also had a weekly call set up. We communicated via Skype, e-mail, and Slack. What did you find most impressive about this company? The project manager was easy to contact and, as a whole, they were very responsive. When they showed me their process, I felt comfortable and confident in them. They also contributed some great ideas as to how to make the site better. What tips or recommendations do you have? I don’t have any recommendations for them. They met my needs perfectly and understood how to talk with their client, send feedback, and work on different tasks.