Sobot
All-in-One Contact Center Solution
Sobot is a global leader in contact center solutions, offering a versatile platform that includes chatbot functionality, live chat, voice support, ticketing systems, messaging, and the WhatsApp Business API. Our mission is to provide a secure, adaptable platform that empowers companies worldwide to connect deeply and efficiently with their customers. From small startups to multinational enterprises, Sobot believes that every business should have access to innovative customer experience tools. Serving over 10,000 brands across diverse industries in 18+ languages, our clients include renowned names such as Samsung, OPPO, Philips, Tineco, DFS, Renogy, Weee!, Michael Kors, J&T, Air Liquide, OPay, Mico, and Lilith Games. 600 personas en su equipo
Habla Árabe, Chino, Inglés, Francés, Alemán... Ver más
1 proyecto en su carteraMiembro de Sortlist desde 2024
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Servicios
2 servicios ofrecidos por Sobot
Descripción Perfect the customer experience. Voice：A Stable and Powerful Cloud Call Center · Smart Inbound & Outbound Call · Global Number Availability · Drag & Drop IVR · Monitoring and Analysis Live Chat：Support Every Customer in Real Time · Omnichannel · Unified Workspace · Customer Segments · AI Assistant Chatbot：Automate Interactions with Advanced AI Chatbot · Multilingual Connections · 24/7 Availability · Generative AI Bots · Knowledge Base Ticketing System：A System for Tracking and Solving Tickets · Omnichannel Support · Workflow Automation · SLA Management · Customizable Field(5) Habilidades en Inteligencia Artificial Deep LearningGenerative AILarge Language Models (LLM)ChatbotsAI Customer ServiceTrabajo en Inteligencia Artificial (1) Cliente en Inteligencia Artificial (1) AgilentHardware de tecnología y equipo
Más información sobre Inteligencia ArtificialDescripción Maximize your ROI. WhatsApp API：Reach Your Customers Scalably · Green Tick Verification · Broadcast Messages · Workflow Automations · Reporting and Analytics SMS：Mobile Messaging via SMS Gateway API · High-quality Dedicated SMS Channel · Worldwide Coverage · Millisecond Transmission Voice for Sales：Make Each Customer Interaction Count · Automated Task · Easy to Use · Global Phone Number(5) Habilidades en Growth Marketing Lead GenerationCustomer AcquisitionB2B Lead GenerationInbound Lead GenerationLead Acquisition
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Equipo
600 miembros en el equipo de Sobot
HistoriaSobot is headquartered in Singapore, with offices in New York and Beijing. With over 500 employees and a research and development ratio exceeding 60%, we are committed to providing a powerful, flexible, and secure platform that enables global businesses to connect and communicate with their end consumers.
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Contacto
Datos de contacto de Sobot
Detalles
- Sede central6 Raffles Quay, #14 02, Singapore