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Busca agencias a tu medida en una base de datos con más de 38.000 agencias. Verificadas por nosotros y valoradas por otros clientes.
Haz que los proveedores de servicios vengan a ti
Define tus necesidades y presupuesto en un breve formulario. Después te recomendaremos algunos proveedores a medida con los que podrás contactar y recibir propuestas.
- De manera fácil, rápida e intuitiva
- Datos de mercado reales
- Soporte personalizado
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Política de reembolso de oportunidades
Actualizaciones recientes: 3 de agosto de 2023
What qualifies for a refund?
Our focus is to bring you actionable business opportunities and we do our very best to help you get in touch with prospects you’re interested in.
The background check that we do on each project we share with you minimizes risk but it cannot eliminate it. In such cases, you might be wondering if you qualify for a refund.
Here are the situations that do qualify for a refund:
You couldn't get in touch with the prospect in the 7 days that followed the opportunity application. You’ve tried to contact them:
- at least 3 times
- through 2 different channels
When a prospect declines your application, you are refunded 100% of the value of the opportunity.
The following cases will be considered fake identity:
- Prospect's phone number is fake or wrong
- Prospect is a student or another provider
- Prospect does not exist
You’ve already paid for the same opportunity. Two opportunities will be considered identical if:
- published by the same prospect
- with the same project scope
- in the last 7 days
Note that requests for refunds can be submitted up to 60 days after applying for an opportunity.
If the request is approved by our team, we’ll convert the price of the opportunity into Opportunity Credits. These credits can then be used to apply for future opportunities and are valid for 12 months. You can see them in the Plan and Modules section of your agency application.
What does not qualify for a refund?
The following cases do not fall under Sortlist’s responsibility (according to our Terms & Conditions) and do not qualify for a refund:
No refund will be issued if the prospect chooses another agency, hires internally, or withdraws their project.
No refund will be issued if the project scope changes.
No refund will be issued if the budget of the project changes from the one initially entered on Sortlist.
No refund will be issued if the project is delayed or put on hold
No refund will be issued if you’re no longer interested in an opportunity you applied for.
How can I submit a refund request for an opportunity?
You can request a credit refund directly from your billing page.
Here's how to do it:
- Go to your billing page, select the opportunities tab and click on the 3 dots of the opportunity you want to request a refund for.
- Select the reason for your request.
- Provide proof to back up your request with concrete evidence.
- Validate and submit your request.
What are the next steps?
Once submitted, we’ll process your request within 1-2 business days. Within this time period, we’ll investigate and gather all the necessary information in order to correctly process your request.
Once our team has processed the request, you’ll be notified of the decision by email. If the refund is approved, we’ll convert the opportunity value into Sortlist credits and the amount will be accessible in your module balance.